Shipping policy

At YS-JEWELLERY, we work with trusted international logistics partners to deliver your order safely and efficiently.

You can track your package here: [Track Your Order]

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Processing Time

We aim to process and ship orders within 1–3 working days. Please note that weekends, public holidays, sale periods, and peak seasons may slightly extend processing times.

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Shipping Time

Most orders are delivered within 7–15 working days after dispatch, depending on the destination country and local delivery service.

Estimated delivery times may vary during holidays, sale periods, customs clearance, or unexpected logistics delays.

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Shipping Fee

We offer free shipping on orders over $59.

For orders under $59, a shipping fee of $8–$10 will apply at checkout, depending on the destination.

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Customs Duties & Import Taxes

In most cases, customers do not need to pay additional customs duties or import taxes upon delivery, as these fees are usually covered by our shipping service.

However, customs procedures and local regulations may vary by country. If there are any customs-related delays, we will do our best to assist you with the tracking information.

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Incorrect Address or Failed Delivery

Please make sure your shipping address is complete and accurate before placing your order.

If a package is returned due to an incorrect address, incomplete address, failed delivery, or failure to collect the package, the original shipping cost may be deducted from the refund.

Refunds for returned packages can only be processed after the package has been received by us.

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Need Help?

If you have any questions about your delivery, please contact us at:

service@ysjewellery.com